HA’s Managing Resident Expectations

Yesterday was an eye opening day. I glimpsed a new take on a problem that the social housing sector has been tackling for the past two years. The problem was around encouraging residents to down size in order to avoid The Bedroom Tax, and ultimately reduce the chance of falling into rent arrears. The sub-set of the problem is often …

Rental Data Capture Problem: Inviting Ideas & Tenders

Gabriel Star are helping a number of housing associations improve their rent collection systems.   We would like to hear the best ideas that solve the problems of: Within a hostel, housing association or student accommodation environment residents often visit the local office looking to pay their rent by plastic (visa debit card for example). Traditional terminals don’t allow the …