Gabriel Star and leading debt recovery agency Capital Resolve have come together to provide a unique arrears recovery service to the Housing sector. We have called this service Cornerstone.
Cornerstone has been born from complementary expertise and a passion for the social housing sector and has helped our clients successfully collect debt where others have failed.
We provide assurance that tenant vulnerability and ability to pay are prioritised with a desire for you to optimise what is the lifeblood of your social business.
Let Us Help
Let us help where others may have failed! Our specialist package takes this further with the aim to not only collect debt but also to equip providers with a data analytics service that will enable them to minimise the occurrences of future tenant arrears. By utilising our specialist approach, providers can move forward with greater knowledge of the arrears trends occurring within their unique tenancy population.
From the very beginning Cornerstone will work to provide a package that will support you at every stage of the process from populating the inaugural data sheet you provide us with to setting up automated future data submission.
Both Gabriel Star and Capital Resolve serve multiple housing associations; this has educated us in the nuisances and requirements of social housing. Statistical analytics gathered over a number of years within the sector and experience of debt recovery has provided a powerful insight into how to improve both collection rates and prevent arrears at source.
We provide assurance that tenant vulnerability and ability to pay are balanced with a desire for you to optimise what is the lifeblood of your social business. Our points of contact with former residents are sensitive, professional and measured. This approach has yielded very strong results to date.